15
Survey distribution methods
Learning Objectives
By the end of this chapter, students must be able to:
- differentiate between the different methods available to collect survey data
- understand the pros and cons of each survey distribution method
Source: Elon University Poll Elon University Poll, 2014, Methods of collecting survey data,27 Sep, online video, viewed 4 April 2022, <https://www.youtube.com/watch?v=9cuOyAR-Y9I>.
Survey Distribution for Data Collection
There can be a number of ways surveys can be distributed for collecting data. These are the most commonly used methods.
An interactive H5P element has been excluded from this version of the text. You can view it online here:
https://oercollective.caul.edu.au/customer-insights/?p=53#h5p-41
An interactive H5P element has been excluded from this version of the text. You can view it online here:
https://oercollective.caul.edu.au/customer-insights/?p=53#h5p-34
Choosing a Data Collection Method
A number of factors may play a role in selecting the most appropriate data collection method(s). These are discussed below:
Time:
Organisations have tight deadlines to meet. Researchers are under pressure to provide information. This often means that only those methods (such as an online survey or a telephone interview) can be used for data collection which has a quick turnaround. More traditional methods, such as in-home surveys are not appropriate at this stage.
Cost:
The researcher has to keep in mind the funds available. In case there is a big budget for research, then it is quite feasible to employ field workers who collect data in malls, offices, or homes. If there is a limited budget, then the researcher may have to rely on survey distribution modes that are cost-efficient, such as hosting the survey on the company's social media platform.
Access to Population Groups:
The quickest and most cost-effective data collection method becomes useless if the right population group cannot be reached. This is one of the key points which needs to be considered while selecting a method to distribute a survey questionnaire. A group of university students in Iran could be accessible using in-person methods, while in Australia alternative strategies may need to be employed.
Suitability (for Research Aim):
If a survey is designed so respondents can view certain images, then a telephone interview may not be an appropriate method. Similarly, if a questionnaire expects respondents to access a link or a website, it is important that the right data collection methods are employed.
An interactive H5P element has been excluded from this version of the text. You can view it online here:
https://oercollective.caul.edu.au/customer-insights/?p=53#h5p-35