“Chapter 8: Ethics And Accountability In Public Administration”
Chapter 8: Ethics and Accountability in Public Administration
In the mid-1990s Richard Nuccio, a veteran Latin America scholar, was working as a special advisor to President Bill Clinton. Prior to that, he had served as a senior policy advisor at the State Department and had been assigned to the team working to assist Guatemala end its civil war. This was no easy task, considering the U.S. had been involved in the coup that had started the rebellions back in the 1950s. Many people had died during the decades of war, including a U.S. citizen, Michael DeVine and the Guatemalan husband of Jennifer Harbury, another U.S. citizen.
After learning of these deaths, members of the Congressional House Intelligence Committee questioned Nuccio about his knowledge on the subject. Initially he told the committee members that the U.S. had little knowledge of the murders, however later Nuccio came across a highly classified document that indicated a CIA asset in Guatemala was implicated in both cases.
Having unintentionally misled Congress, he found himself with a moral dilemma.
CIA Memorial Wall. U.S. Central Intelligence Agency. In the public domain. https://www.cia.gov/legacy/headquarters/cia-memorial-wall/
After struggling with what to do with the new (and highly classified) information, Nuccio ultimately decided to tell then-Rep. Robert Torricelli (D) of New Jersey, a member of the House Intelligence Committee, what he had discovered. Mr. Torricelli took the information to the press. The ensuing circus led to an investigation into the CIA’s actions, and two of their employees were ultimately let go. The CIA had lied, covered up bad behavior, and abetted murder. Nuccio had done the right thing
But the administration saw the issue differently. They argued that Nuccio violated established procedures by not contacting his superiors at the State Department or the CIA before disclosing the information to a member of Congress. Nuccio’s security clearance was pulled. He had to give up his job at the White House. The CIA declared him a “security risk”, essentially ending his government career.
"The problem is, what is wrongdoing? I'm sure they can't define it," said Charles Lichenstein, of the Heritage Foundation, a think tank in Washington. "The difference between 'wrongdoing' and 'I disagree with the decision you made' is a very, very murky one."
Ethics in Public Administration
Public administration is the implementation of public policies by the government. Public administrators are entrusted with managing the public resources and making decisions that affect the lives of citizens. As such, they have a duty to uphold ethical principles to ensure that they act in the public interest. Ethics in public administration refers to the principles and values that guide the behavior of public administrators in carrying out their duties.
Ethics and accountability constitute the backbone of effective and responsible public service, playing a pivotal role in maintaining the trust and legitimacy that citizens place in governmental institutions. Ethical conduct ensures that public servants uphold the values of integrity, transparency, and fairness while making decisions that impact the well-being of the society they serve. Upholding a strong ethical framework not only safeguards against misuse of power and corruption but also fosters an environment where the public can confidently rely on the actions and decisions of their government. Without a commitment to ethical behavior, public service risks erosion of public trust, leading to skepticism and disengagement that can hinder effective governance.
Accountability, on the other hand, acts as a crucial check and balance in the public sector, ensuring that public servants and institutions are answerable for their actions and decisions. When public officials are held accountable for their performance and adherence to ethical standards, it enhances the efficiency of service delivery, minimizes the risk of abuse of authority, and strengthens the credibility of governmental actions. Effective accountability mechanisms, such as transparent reporting, audits, and oversight, not only promote responsible decision-making but also deter corruption and mismanagement. By publicly demonstrating their commitment to accountability, public service organizations demonstrate their dedication to serving the public interest, reinforcing the bond between citizens and their government. In essence, the synergy between ethics and accountability forms the cornerstone of trustworthy and effective public service that serves as a beacon of responsible governance for the betterment of society as a whole.
Ten Commandments. Shawshank66. Used under Pixabay license. https://pixabay.com/photos/stone-tablets-ten-commandments-1242854/
In public administration, there is a hierarchy of ethics, each carrying its own distinct array of expectations and responsibilities. First is personal morality. This is the fundamental sense of distinguishing right from wrong. It arises from an individual’s history and is contingent upon factors such as parental influences, religious convictions, cultural norms, social mores, and one's life experiences.
Next is professional ethics. Public administrators increasingly acknowledge a set of professional norms and regulations that compel them to uphold specific standards. These principles are formally codified by professional bodies like the American Society for Public Administration and the International City Management Association, similar to how other professions such as law and medicine have their own professional codes of standards and ethics.
The American Birding Association Code of Birding Ethics
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The third ethical area pertains to organizational ethics. Every organization fosters an ethos or culture that is made of both explicit and implicit ethical behavioral norms. Public institutions often establish numerous such norms. Formal organizational ethical standards can be derived from public laws, executive decrees, and the regulations set forth by agencies.
Finally, there is social ethics. The demands of social ethics compel members of a given society to engage in actions that safeguard individuals while simultaneously advancing the collective well-being. Social ethics can take on formal aspects when integrated into the legal fabric of a society, or they can be informal manifestations, intertwined with an individual's innate moral compass.
Ethical principles in public administration serve as guiding values that shape the behavior, decisions, and actions of individuals working within government and public service. These principles provide a moral framework that ensures public servants uphold the highest standards of integrity, transparency, and accountability. While there are variations in how these principles are formulated and expressed, several key principles are commonly recognized in the field of public administration ethics:
- Integrity: Integrity is at the core of ethical behavior in public administration. Public servants are expected to be honest, truthful, and transparent in their actions. They should avoid conflicts of interest and uphold the public's trust by acting in ways that align with the best interests of the citizens they serve.
- Accountability: Public administrators are accountable for their decisions and actions. They should take responsibility for their conduct, acknowledge mistakes, and learn from them. Accountability ensures that public servants are answerable to the public and hold themselves to high standards of performance and ethical behavior.
- Impartiality and Fairness: Public administrators must treat all individuals fairly and without bias. They should make decisions based on merit, equality, and without favoritism or discrimination. Upholding impartiality fosters public trust and ensures that decisions are made in the interest of the greater good rather than personal preferences.
- Transparency: Transparency involves openness in decision-making processes, allowing citizens to understand how and why certain choices are made. Public administrators should provide clear explanations, disclose relevant information, and engage in open communication to enhance accountability and public confidence.
- Respect for Rule of Law: Public administrators are bound by the rule of law and should act in accordance with legal regulations and standards. Adhering to the law ensures that decisions are consistent, just, and equitable, and it prevents abuse of power.
- Public Interest: The primary objective of public administration is to serve the public interest. Public servants should prioritize the well-being of citizens over personal gain or private interests, making decisions that promote the greater good and societal welfare.
- Competence: Public administrators are expected to possess the necessary skills, knowledge, and expertise to fulfill their roles effectively. Competence ensures that decisions are well-informed, evidence-based, and contribute positively to the delivery of public services.
- Stewardship: Public administrators are stewards of public resources, entrusted with managing these resources responsibly and efficiently. They should exercise prudence in resource allocation and management to maximize societal benefits.
These ethical principles collectively guide public administrators in their roles as stewards of public trust and facilitators of effective governance. By adhering to these principles, public administrators help maintain the legitimacy, transparency, and integrity of government actions, fostering a culture of ethical behavior within public service.
Ethical values and principles play a foundational and intricate role in the process of decision-making across various domains of life. In essence, they serve as the compass guiding individuals, organizations, and societies toward choices that align with notions of rightness, fairness, and integrity. In the context of decision-making, ethical values provide a framework that helps individuals evaluate options by considering the consequences, potential harm, and benefits associated with each choice. This framework allows decision-makers to assess the ethical implications of their actions, ensuring that their choices are not only legally compliant but also morally sound.
The integration of ethical values and principles into decision-making is particularly vital in the realm of public administration and governance. Public officials are entrusted with making choices that impact the well-being of citizens, and these decisions can have far-reaching consequences. Ethical considerations ensure that public administrators prioritize the collective welfare over personal interests or gains. This approach safeguards against misuse of power, corruption, and favoritism, reinforcing the public's trust in governmental actions. Ethical decision-making in the public sector upholds principles of transparency, accountability, and justice, thereby contributing to the legitimacy and effectiveness of governmental policies and programs.
Ethical values and principles also guide decision-makers through complex dilemmas where choices may conflict with one another. In such instances, ethical frameworks provide a systematic approach to navigating competing interests and finding solutions that align with the broader good. By considering factors like the well-being of stakeholders, fairness, and the long-term impact of decisions, ethical values help individuals weigh their options and make choices that resonate with their moral compass. Incorporating ethics into decision-making fosters a culture of responsible leadership, enhances reputation, and cultivates an environment where individuals are empowered to make choices that contribute positively to the greater good.
Government in the Sunshine
Government transparency and the concept that "sunlight is the best of disinfectants," as famously quoted by the U.S. Supreme Court Justice Louis Brandeis, are fundamental principles deeply ingrained in modern democratic governance. These principles emphasize the critical role of openness, accountability, and accessibility in government operations, serving as safeguards against corruption, abuse of power, and unnecessary secrecy.
Louis Brandeis circa 1916. Harris & Ewinig. Library of Congress. In the public domain. https://commons.wikimedia.org/wiki/File:Brandeisl.jpg
The Government in the Sunshine Act is a federal law in the United States that ensures open and transparent government proceedings. Enacted in 1976, this law mandates that meetings of federal agencies must be conducted openly and that their records should be accessible to the public. It specifically applies to multi-member bodies, boards, and commissions that have substantial authority in the federal government.
This act is designed to uphold democratic principles by allowing citizens to witness the decision-making processes of their government. It ensures that important discussions and decisions do not take place behind closed doors, hidden from public view. By requiring government meetings to be open to the public and providing opportunities for citizens to attend or access meeting minutes, the act bolsters public trust and confidence in government actions.
Justice Louis Brandeis' famous quote was in a 1913 Harper’s Weekly article titled, “What Publicity Can Do”, but he had been talking about the concept for years. He’d earlier written to his fiance that, "If the broad light of day could be let in upon men’s actions, it would purify them as the sun disinfects." Brandeis’ point was that when government actions are exposed to public scrutiny, wrongdoing and corruption are less likely to thrive. Transparency, or “publicity” acts as a deterrent, as government officials are aware that their actions will be subject to public scrutiny.
Furthermore, transparency plays a pivotal role in holding government officials accountable. When citizens have access to information about government operations, they can more effectively identify and address instances of corruption, mismanagement, or unethical behavior. Transparency ensures that public servants are held accountable for their actions, as any wrongdoing is likely to be exposed and addressed promptly.
Additionally, transparency is essential for informed decision-making by both citizens and policymakers. Access to accurate and comprehensive information empowers individuals to make well-informed decisions about their elected representatives and policies that align with their values and interests. It enhances the quality of public discourse and encourages a more informed and engaged citizenry.
In conclusion, the Government in the Sunshine Act and the notion that "transparency is the best disinfectant" are integral to the health and vitality of democratic governance. They empower citizens, deter corruption, promote accountability, and ensure that government actions are conducted openly and honestly. These principles embody the core values of democracy, fostering trust and participation among citizens and ensuring that government remains accountable to the people it serves.
Ethics
Ethics, a fundamental branch of philosophy, delves into the complex and deeply ingrained questions surrounding morality, principles, and values that guide human behavior and decision-making. At its core, ethics seeks to explore what is morally right or wrong, just or unjust, and it serves as the compass by which individuals and societies navigate the intricate terrain of ethical dilemmas and moral choices.
Ethics is a multifaceted concept with deep historical roots. It encompasses a spectrum of ethical theories and frameworks, each offering its unique perspective on moral reasoning. From the virtue ethics of Aristotle, which emphasizes the development of virtuous character traits, to the deontological ethics of Immanuel Kant, which centers on the moral duty to adhere to universal principles, and the utilitarianism of Jeremy Bentham and John Stuart Mill, which evaluates actions based on their consequences for the greatest good, ethics provides a rich tapestry of thought.
At its essence, ethics enables individuals to discern between right and wrong, providing a framework to evaluate actions, intentions, and their impact on others. It serves as a moral guidepost, fostering self-reflection and encouraging individuals to consider the ethical implications of their choices.
Ethical principles are not abstract concepts but rather practical guidelines that shape our interactions with others and our decision-making processes. Honesty and truthfulness form the bedrock of ethical behavior, emphasizing transparency and trustworthiness. Integrity, another core ethical principle, encourages consistency between one's actions and their underlying values.
Ethics extends beyond the individual to the collective sphere, influencing how societies and institutions function. In professions like medicine, law, and public service, ethical codes serve as pillars for practitioners to uphold standards of conduct and prioritize the well-being of others.
Moreover, ethics is not static; it evolves alongside societal norms and values. It engages with contemporary issues, such as those related to technology, privacy, and the environment, providing a lens through which to analyze and address emerging ethical challenges.
In essence, ethics is the moral fabric that weaves together the diverse threads of human society, offering guidance, accountability, and a shared understanding of what it means to lead a good and just life. It challenges us to engage in thoughtful reflection, make principled choices, and contribute to a world where morality and integrity shape our collective journey towards a better future.
Ethics and Accountability
The relationship between transparency, responsibility, and ethical conduct is intricate and mutually reinforcing. These three principles are interlinked and together form the foundation of ethical behavior and effective governance in various contexts, including public administration, business, and organizational management.
Transparency entails openness and the willingness to share information about actions, decisions, and processes with stakeholders. It involves providing clear explanations for decisions, making data accessible, and ensuring that there is visibility into the operations of an entity. Transparency fosters accountability by allowing others to understand the rationale behind choices and to evaluate whether actions align with ethical standards. When an organization or individual is transparent, they exhibit a commitment to honesty, which is a core element of ethical behavior.
Responsibility refers to the obligation to fulfill duties, make sound decisions, and be accountable for the outcomes of those decisions. Responsible behavior entails recognizing the potential impact of one's actions on others and acting in a manner that considers the welfare of stakeholders. Responsible individuals acknowledge their roles and are willing to take ownership of their decisions, whether they lead to success or failure. Ethical conduct goes hand in hand with responsibility, as ethical behavior reflects a sense of duty to uphold values such as honesty, fairness, and respect. Responsible actions align with ethical values and promote integrity, forming the basis for transparent and ethical conduct.
Ethical conduct encompasses adhering to moral principles and values that guide one's actions and decisions. It involves making choices that are fair, just, and in alignment with societal norms and standards. Ethical behavior requires considering the interests of all stakeholders and prioritizing the greater good. Ethical conduct is closely tied to accountability and responsibility. Being transparent about actions and decisions is an ethical obligation that demonstrates accountability to stakeholders. Taking responsibility for one's decisions and their consequences is an ethical requirement that upholds the principles of fairness and integrity.
Ethical behavior influences accountability in several key ways. For example, ethical behavior involves openness and transparency in decision-making and actions. Individuals who operate ethically are more likely to be transparent about their actions, making it easier for others to assess their decisions and hold them accountable for their conduct.Further, ethical behavior and accountability enhances trust among stakeholders. When individuals act ethically, they build a reputation for honesty and integrity, making them more willing to accept responsibility for their decisions and actions.
Accountability is a cornerstone of good governance and an essential element of a well-functioning democratic system. Government plays a crucial role in encouraging accountability at various levels and in different sectors. Here are some ways through which governments promote and foster accountability:
- Transparency and Information Access: Governments can enhance accountability by ensuring transparency in their operations. This involves making information, data, and decision-making processes accessible to the public. Open data initiatives, freedom of information laws, and public records help citizens and civil society organizations hold the government accountable for its actions and expenditures. The availability of information enables informed public discourse and scrutiny.
- Independent Oversight Bodies: Governments establish independent oversight bodies, such as ombudsman offices, audit institutions, and anti corruption commissions, to monitor and investigate government activities. These bodies act as watchdogs to ensure that public officials and institutions operate ethically and in compliance with the law. Their findings and recommendations contribute to greater accountability.
- Whistleblower Protection: Protecting whistleblowers who expose wrongdoing within government agencies is essential for accountability. Whistleblower protection laws shield individuals from retaliation and provide avenues for reporting misconduct. This encourages public servants to come forward with information about corruption, fraud, or unethical behavior without fear of retribution.
- Accountability Mechanisms: Governments can establish mechanisms for citizens to hold officials accountable, such as elections, public hearings, and participatory budgeting. Elections enable citizens to choose their representatives and government leaders based on their performance and policy promises. Public hearings provide a platform for citizens to voice concerns and provide input on government decisions, while participatory budgeting allows citizens to influence how public funds are allocated.
- Ethical Codes and Standards: Governments often implement codes of conduct and ethical standards for public officials. These codes outline expected behavior, including principles of integrity, honesty, and impartiality. Violations can result in disciplinary action or legal consequences, reinforcing the importance of ethical behavior in public service.
- Accountability in Public Procurement: Ensuring transparency and fairness in public procurement processes is crucial to prevent corruption and promote accountability. Governments can establish robust procurement regulations and oversight mechanisms to monitor contract awards and expenditures, reducing opportunities for fraud and favoritism.
- Collaboration with Civil Society: Engaging civil society organizations and the media as partners in promoting accountability can be highly effective. Governments can collaborate with these stakeholders to conduct investigations, share information, and advocate for ethical governance practices.
- Performance Metrics and Evaluation: Governments often employ performance metrics and evaluation systems to assess the effectiveness and efficiency of public programs and services. These metrics hold government agencies accountable for achieving desired outcomes and provide a basis for continuous improvement.
In essence, accountability ensures that ethical principles are upheld and provides a mechanism for addressing ethical lapses when they occur. Ethical behavior reinforces accountability by fostering a culture of responsibility, integrity, and transparency that contributes to the overall effectiveness and credibility of individuals, organizations, and institutions in the public and private sectors alike.
Ethical Challenges in Public Service
In 1958 the National Election Study started polling Americans about the extent to which they trusted the federal government to “do the right thing.” Back then around 75% responded that they did trust the government to do the right thing almost always or most of the time. These numbers have fallen drastically since then. In a 2022 poll they found that just 29% of Democrats and 9% of Republicans report feeling that way. Many cite lying and corruption as the biggest problems with government, and few people characterize government officials as honest. Eight in ten Americans believe members of Congress behave unethically at least some of the time. Two-thirds feel the same way about local elected officials.
Ethical challenges in public service stem from a complex interplay of factors. Public service involves dealing with multifaceted issues that often lack straightforward solutions. Public officials must balance competing interests, make difficult decisions, and allocate limited resources, all of which can lead to ethical dilemmas.
One of the fundamental challenges in public administration is the allocation of public resources, such as budgets and personnel, to address a multitude of public needs. Deciding how to allocate these resources fairly and efficiently can be ethically complex as it involves making choices that impact the well-being of individuals and communities. To make things more complicated, public service often involves balancing the diverse and sometimes conflicting interests of various stakeholders. Policymakers and administrators must consider the needs and desires of constituents, interest groups, businesses, and the broader community. These competing interests can create ethical dilemmas, particularly when one group's gain may come at the expense of others.
The public sector is often tasked with addressing emerging issues and adapting to rapid changes in society and technology. Ethical challenges can arise when policymakers and public servants grapple with novel dilemmas that existing rules and regulations do not cover. Plus, public employees may not always receive adequate training and support in ethics and ethical decision-making. The absence of ethical education can leave individuals ill-equipped to navigate ethical challenges effectively. Further, ethical standards can vary across different organizations and contexts, leading to ambiguity in what constitutes ethical behavior. This lack of clarity can make it challenging for public servants to discern the right course of action.
Additionally, public officials operate within a political framework and are often beholden to executive branch officials for administration and the legislative branch for funding. As such, they may face political pressures to prioritize the interests of a political party, donors, or special interest groups over the broader public good. These pressures can lead to ethical compromises and conflicts of interest.
Ethical Lapses
Ethical lapses in public service can have significant accountability repercussions, often leading to legal actions, disciplinary measures, and public mistrust. Following are some examples of ethical lapses and their corresponding accountability repercussions.
1. Misuse of Public Funds
Ethical issue: Public officials or employees using public funds for personal expenses or embezzlement.
Former NFL quarterback Brett Favre is among the 47 defendants named in a complex civil lawsuit that is ongoing in Mississippi at the time of this writing, regarding the misappropriation of welfare funds. The scandal revolves around John Davis, the director of the Mississippi Department of Human Services (MDHS), who funneled tens of millions of dollars in block-granted Temporary Assistance for Needy Families (TANF) funds to a nonprofit called Mississippi Community Education Center, falsely claiming it was engaging in TANF-allowable activities. However, the nonprofit was not actually fulfilling its intended goals. Instead, Nancy New, the head of the Mississippi Community Education Center, redirected funds to Davis, his associates, and his family members, while also enriching herself and her family. Davis and New have both pleaded guilty to federal and state charges.
Brett Favre from the New York Jets, This file is a work of a sailor or employee of the U.S. Navy, taken or made as part of that person's official duties. As a work of the U.S. federal government, it is in the public domain in the United States. https://commons.wikimedia.org/wiki/File:Brett_Favre_crop.jpg
Some notable instances of the misallocation include Davis's nephew allegedly receiving $400,000 for creating "coding academies" despite lacking any relevant experience, Davis's brother-in-law being paid over $600,000 for a fictitious job and a non-existent building lease, and former college football star Marcus Dupree receiving $371,000 to purchase a lavish house under the pretense of hosting equestrian activities for underprivileged children. Additionally, the lawsuit uncovered the diversion of TANF funds to benefit sports celebrities like the DiBiase wrestling family (The Million Dollar Man), who received millions for dubious purposes, and Brett Favre, who allegedly received over $1 million for appearances and speeches at events he did not attend. Altogether, the state auditor's findings indicate the misappropriation of at least $77 million from 2017 to 2020, a staggering sum compared to Mississippi's yearly TANF budget, which typically ranges from $55 million to $104 million in federal TANF funds.
Accountability: Legal actions, such as civil charges and fines, dismissal from public service, and damaged reputation.
2. Bribery and Corruption
Ethical issue: Accepting or offering bribes, kickbacks, or other forms of corruption in exchange for favors or influence.
In 2022 the former Directors of Public Works for the municipalities of Guayama and Cataño in Puerto Rico were sentenced to prison time for separate bribery cases. Ramon Conde-Melendez, who previously held the position of Guayama Director, was sentenced to a two-year prison term for receiving cash payments in exchange for approving invoice payments related to an asphalt company. In a parallel case, Pedro Marrero-Miranda, the former Cataño Director, was given a two-year-and-six-month prison sentence for similar misconduct. He was found guilty of accepting cash payments from individuals in return for granting asphalt removal contracts and approving bad invoices. Conde-Melendez accumulated kickback payments exceeding $15,000, while Marrero-Miranda received sums exceeding $40,000. They had previously admitted guilt to charges of conspiring to commit federal program bribery in May and June of 2022, respectively as well.
Asphalt Crack. Sandrakula. Used under Pixabay license. https://pixabay.com/photos/crack-asphalt-road-nature-green-1118098/
Accountability: Loss of public office, fines, imprisonment, damaged reputation.
3. Conflict of Interest
Ethical issue: Public officials or employees engaging in activities or decisions that benefit themselves, family members, or close associates.
In June of 2023, Boston City Councilor Ricardo Arroyo agreed to pay a $3,000 fine as a result of his breach of Massachusetts conflict of interest laws. Arroyo acknowledged that he provided legal representation to his brother, Felix Arroyo, in a lawsuit against both his brother and the city of Boston, even after being elected as a Boston City Councilor. According to the state Ethics Commission's ruling, Arroyo assumed the role of an attorney on behalf of his brother in the civil suit prior to his assumption of office in January 2020. Subsequently, even after taking his oath of office, Arroyo continued to actively engage in the case as legal counsel, including participating in the deposition of a city of Boston employee. However, the law explicitly mandated that Arroyo cease representing his brother once he assumed his councilor role.
Accountability: Fines, possible loss of public office, damaged reputation
4. Whistleblower Retaliation
Ethical issue: Retaliating against people who are trying to uphold ethical actions.
On August 23, 2023, the U.S. Department of Labor (DOL) unveiled the findings of an investigation conducted by the Occupational Safety and Health Administration (OSHA). The investigation exposed the Department of Environmental Quality (DEQ) for unjustly penalizing an environmental scientist who had raised concerns regarding the public water system. These concerns were brought up both internally within the DEQ and with the U.S. Environmental Protection Agency (EPA). The scientist, a dedicated employee of the DEQ for seven years, voiced these concerns over a span of six months, including the reporting of inaccuracies, flaws in data collection, and significant sanitary breaches.
Dead fish. Simon_ramone. Used under Pixabay license. https://pixabay.com/photos/fish-dead-sand-beach-nature-1114988/
Upon the scientist's outreach to the EPA, rather than addressing the concerns, the DEQ took an adverse stance by not only instructing the scientist to discontinue communication but also issuing a written reprimand. In response to this situation, OSHA has now mandated the removal of this reprimand from the employee's employment record. Both the DEQ and the affected employee have a 30-day period, beginning from the receipt of the agency's order, during which they can lodge objections or request a hearing through the department’s Office of Administrative Law Judges.
Accountability: Legal protections for whistleblowers, disciplinary actions against those involved in retaliation, and potential lawsuits.
5. Nepotism and Favoritism
Ethical issue: Appointing or promoting family members or friends without merit or through unfair processes.
East Lansing Michigan’s City Council passed an "anti-nepotism" law during its meeting on January 25, 2022. This law’s aim is to prohibit the employment of relatives of Council members and the City Manager within the City government during their respective terms. The law aligns with the city's Charter, approved by voters in 1997, which states that no relatives of the City Manager or any Council member should be hired by the City for any purpose. Mayor Pro Tem Jessy Gregg successfully introduced an amendment to the proposal, expanding the definition of "relatives" to include "domestic partners" among those prohibited from City employment under this new law.
Accountability: Investigations, job loss, public scrutiny
6. Data Privacy Violations
Ethical issue: Mishandling or unauthorized access to sensitive personal or secure data.
In June 2023 former president Donald Trump was indicted over allegations connected to the mishandling of classified documents at his Florida residence. Prosecutors contend that Trump transported roughly 300 classified documents to Mar-a-Lago following his departure from the White House. Until this happened, no former president had ever been charged by the Justice Department, much less accused of mishandling top-secret information. The indictment charges Trump with 37 felony counts — many under the Espionage Act — that accuse him of illegally storing classified documents in his bedroom, bathroom, shower and other locations at his Florida home, Mar-a-Lago, and trying to hide them from the Justice Department as investigators demanded them back. At the time of this writing the case has not been tried and Trump has pleaded not guilty.
Donald and Melania Trump. Sgt. Gabriela Garcia, U.S. Marine Corps. In the public domain. https://www.dvidshub.net/image/1892813/mc-lef-20th-annual-semper-fidelis-gala
Accountability: Legal penalties such as fines or prison time
7. Abuse of Power
Ethical issue: Using one's position or authority to intimidate, harass, or discriminate against others or to offer favors.
In 2008, Rod Blagojevich, the former governor of Illinois, was arrested by federal agents on charges of political corruption, including attempting to sell the U.S. Senate seat vacated by Barack Obama, who had been elected President of the United States. These charges were a culmination of a lengthy investigation into Blagojevich's administration, which had been under scrutiny for alleged pay-to-play politics and other illicit activities.
Mug shot of Rod Blagojevich. 2008. U.S. Marshalls. In the public domain. https://commons.wikimedia.org/wiki/File:Rod_Blagojevich_mug_shot.jpg
Blagojevich's impeachment by the Illinois House of Representatives in January 2009 was a historic event, marking the first time in Illinois's history that a sitting governor was impeached. The Illinois Senate subsequently conducted a trial, during which they found Blagojevich guilty of abuse of power and misconduct. As a result, he was removed from office on January 29, 2009, and barred from holding public office in Illinois in the future. In December 2011, Blagojevich was sentenced to 14 years in federal prison for corruption charges, including the attempt to sell the Senate seat. His conviction and prison sentence served as a significant chapter in the ongoing effort to combat political corruption in the United States.
Accountability Repercussions: Loss of office, fines, prison time, damaged reputation
8. Misrepresentation and False Statements
Ethical issue: Public officials making false statements, misleading the public, or providing inaccurate information.
Rep. George Santos, a Republican from New York, was already facing a string of allegations, starting with revelations that he falsified his resume, inventing work and education credentials. The accusations against him escalated to include a wide range of fraud-related charges, from campaign finance violations to issuing bad checks to Amish dog breeders. These allegations unfolded rapidly over several weeks. In May of 2023, Santos entered a not guilty plea to federal charges of wire fraud and money laundering in a New York federal court and was released on a $500,000 bond.
Federal prosecutors leveled several accusations against Santos, including defrauding campaign donors by using their contributions for personal expenses such as designer clothing and paying off credit card debt. He also faces allegations of unemployment fraud for allegedly receiving $24,000 in unemployment benefits during the height of the Covid-19 pandemic, while holding a full-time job at an investment firm. Furthermore, Santos is accused of falsifying his income on documents submitted to the clerk of the House of Representatives. The case is ongoing as of the time of this writing, and the legal proceedings will determine the outcome of these serious allegations. Members of Congress have been forced to resign and jailed before, most recently Jeff Fortenberry (R-NE) and Jim Trafficant (D-OH).
Accountability: Public condemnation, investigations, fines, prison time
The Role and Impact of Ethical Leadership
Leadership plays a pivotal and influential role in shaping and promoting an ethical organizational culture. Leaders serve as role models, setting the tone for the behavior and values that permeate throughout an organization. Their actions, decisions, and communication directly impact how ethical considerations are perceived and practiced by employees. Here are key ways in which leadership fosters an ethical organizational culture:
1. Setting the Example: Leaders serve as living examples of the values and behaviors they expect from their employees. When leaders consistently demonstrate ethical behavior in their own actions and decisions, it establishes a standard that others strive to emulate. Conversely, if leaders deviate from ethical standards, it sends a message that such behavior is tolerated, undermining the organization's ethical culture.
2. Articulating Clear Values: Ethical leadership involves defining and articulating the organization's core values and ethical principles. Communicating these values ensures that employees are aware of what is expected of them and provides a framework for decision-making. When values are well-defined and consistently reinforced, they become an integral part of the organization's culture.
3. Prioritizing Accountability: Ethical leaders hold themselves accountable for their decisions and actions, promoting a culture of responsibility. When leaders take ownership of both successes and failures, it encourages employees to do the same. This accountability enhances transparency and demonstrates that ethical conduct is valued at all levels of the organization.
4. Encouraging Open Communication: Ethical leadership encourages open dialogue about ethical challenges and dilemmas. Leaders create an environment where employees feel comfortable discussing concerns without fear of retaliation. Such communication helps in identifying and addressing ethical issues before they escalate.
5. Rewarding Ethical Behavior: Ethical leaders recognize and reward employees who consistently exhibit ethical behavior. By acknowledging and celebrating ethical conduct, leaders reinforce the importance of ethical behavior as a core organizational value.
6. Addressing Ethical Lapses: When ethical lapses occur, ethical leaders address them promptly and fairly. They take corrective actions that are consistent with the organization's values, demonstrating that unethical behavior will not be tolerated.
7. Providing Training and Development: Ethical leadership supports ongoing training and development initiatives that enhance employees' understanding of ethical principles and their application in day-to-day operations. This empowers employees to make ethical decisions even in complex situations.
8. Creating a Supportive Environment: Ethical leaders create an environment where employees are encouraged to do the right thing, even when faced with challenges. This includes providing the necessary resources, guidance, and empowerment to navigate ethical dilemmas.
In essence, ethical leadership is instrumental in cultivating an organizational culture where ethical behavior is ingrained in every facet of operations. Through their actions and attitudes, leaders shape the moral compass of the organization, fostering an environment where employees are inspired to uphold ethical standards and contribute to the overall success and reputation of the organization.
Ethical leaders in public service possess a distinct set of characteristics that enable them to navigate complex challenges, uphold integrity, and inspire a culture of ethical behavior within their organizations. These leaders serve as exemplars of moral conduct, promoting the public interest and fostering trust in governmental actions. Here are key characteristics of ethical leaders in the realm of public service:
Ethical leadership plays a crucial role in fostering accountability at all levels of an organization. It establishes a foundation of trust, responsibility, and transparency that encourages individuals to take ownership of their actions and decisions. Here's how ethical leadership promotes accountability:
Ethical leadership encompasses a set of vital qualities that collectively define individuals who prioritize integrity, responsibility, and ethical behavior in their roles, particularly within public service. These ethical leaders consistently adhere to principles of honesty, transparency, and accountability, fostering trust among stakeholders. They prioritize the public interest over personal gain, make decisions with the greater good in mind, and promote inclusiveness and open communication.
Moreover, ethical leaders treat all individuals equitably and impartially, and they exhibit courage in standing up for ethical principles, regardless of challenges. They create a respectful and empathetic environment, where diverse perspectives are valued, and ethical decision-making is the norm. Ethical leaders lead by example, continuously seek to enhance their understanding of ethics, and empower their teams to make ethical choices, even in complex situations. They are adaptable, forward-thinking, and committed to long-term, sustainable outcomes that benefit society.
In the context of public service, ethical leadership plays a pivotal role in promoting accountability. Ethical leaders achieve this by setting clear expectations, serving as role models, encouraging open communication, facilitating self-reflection, and providing feedback and recognition based on ethical behavior. They promote transparency in decision-making, consistency in consequences, and support personal growth. Ethical leaders also offer guidance on ethical decision-making, address ethical lapses promptly, and guide their teams through challenges with resilience and ethical integrity, inspiring others to uphold accountability, even in challenging situations.
By embodying ethical values, promoting open communication, providing guidance, and consistently modeling responsible behavior, ethical leaders create an organizational culture where accountability is not imposed but rather embraced as a core value. This culture of accountability extends to all levels, empowering individuals to take responsibility for their actions and contribute to the overall success and ethical reputation of the organization.
Frameworks and Codes of Conduct
Formalized ethical codes and standards in public administration hold significant importance in promoting integrity, accountability, and responsible governance within governmental organizations. These codes serve as guiding principles that outline the expected behavior, values, and conduct of public servants. Here's why they are significant:
- Clarifying Expectations: Ethical codes and standards provide clear guidelines on how public servants are expected to behave and make decisions. They help define what constitutes acceptable and unacceptable conduct, leaving no room for ambiguity. This clarity ensures that individuals understand the ethical expectations placed upon them.
- Upholding Integrity: Codes and standards reinforce the importance of integrity in public service. They establish a strong ethical foundation, ensuring that public servants prioritize honesty, fairness, and transparency in their actions and decisions.
- Building Public Trust: Formal ethical codes enhance the public's confidence in government institutions. When citizens know that public servants are held to high ethical standards, they are more likely to trust in the integrity of government actions and decisions.
- Preventing Corruption and Misconduct: Ethical codes act as a preventive measure against corruption, fraud, and other forms of misconduct. They set clear boundaries and deter individuals from engaging in unethical behavior by outlining the potential consequences.
- Guiding Decision-Making: Ethical codes serve as decision-making tools. When faced with complex choices, public servants can refer to these codes to ensure that their decisions align with ethical principles and the best interests of the public.
- Encouraging Accountability: Ethical codes promote accountability by providing a framework against which the actions of public servants can be measured. When individuals know that their behavior will be evaluated based on established standards, they are more likely to take responsibility for their actions.
- Providing Consistency: Ethical codes ensure consistency in ethical behavior across different departments and levels of government. This uniformity helps establish a shared ethical culture and prevents variations in ethical standards.
- Supporting Ethical Decision-Making: Ethical codes offer guidance in navigating ethical dilemmas. They help public servants analyze complex situations and make choices that reflect ethical principles, even in challenging circumstances.
- Educating and Training: Ethical codes provide a foundation for educating and training public servants about ethical behavior. Workshops, training sessions, and discussions on the codes help individuals understand their roles in upholding ethical standards.
- Enhancing Reputation: Adhering to formalized ethical codes enhances the reputation of public service organizations. Demonstrating a commitment to ethical conduct reinforces the image of responsible governance and attracts individuals who value ethical principles to join the workforce.
Formalized ethical codes and standards play a vital role in public administration by providing a clear framework for ethical behavior, preventing misconduct, guiding decision-making, and promoting transparency and accountability. By upholding these standards, public servants contribute to an ethical and trustworthy governance environment that serves the public interest.
Enron Code of Ethics. This picture is in the public domain. https://flickr.com/photos/130809712@N08/38295108754
Enforcing ethical codes of conduct can be a complex and challenging endeavor, especially in dynamic and diverse environments such as public administration. One of the challenges is subjectivity. Ethical codes often involve general principles that can be interpreted differently based on individual perspectives. What one person considers ethical, another might view differently, leading to challenges in defining a universal interpretation. Further, ethical dilemmas often present gray areas where it's unclear whether a specific action is ethical or not. Enforcing codes in these situations can be difficult as there may not be a clear-cut answer.
The effective implementation and adherence to ethical codes within public administration face several challenges rooted in cultural diversity, awareness, external pressures, power dynamics, and resource limitations. One significant hurdle lies in the recognition that cultural differences can lead to varying ethical standards, potentially causing conflicts between a universal code of conduct and cultural norms. Additionally, a lack of awareness among employees regarding ethical codes and their existence can unintentionally result in violations. External pressures, such as performance targets or incentives, may sometimes push individuals to prioritize outcomes over ethical considerations, creating ethical dilemmas.
Power dynamics within organizations can deter individuals from reporting ethical violations, as fear of retaliation or career consequences can inhibit whistleblowing. Inadequate resources allocated for training, communication, monitoring, and addressing violations can hinder the effective implementation of ethical codes. Moreover, changing environments marked by technological advancements, economic shifts, or societal changes can introduce new ethical challenges that existing codes may not explicitly address. Ensuring consistent enforcement across all organizational levels can be challenging and may lead to perceptions of favoritism or unequal treatment.
Ethical complexity further emerges as ethical issues intersect with legal considerations, requiring careful navigation of the intricate relationship between ethics and legality. Resistance to change, especially from employees accustomed to older norms or practices, can pose obstacles when implementing new or revised ethical codes. Moreover, organizations may lack mechanisms to hold individuals accountable for ethical violations, thereby weakening the overall enforcement of ethical standards. Protecting whistleblowers who report ethical breaches is critical, and inadequate protection measures can discourage individuals from coming forward with their concerns. Lastly, evolving ethical norms and societal expectations necessitate periodic updates to ethical codes to remain relevant, with the challenge lying in ensuring that all stakeholders are informed of these changes.
To address these challenges, organizations need a comprehensive strategy that includes regular training, clear communication of codes, mechanisms for reporting violations, consistent enforcement, and a commitment from leadership to lead by example. Flexibility in responding to unique situations is also important to ensure that ethical codes remain effective in guiding behavior and promoting a culture of integrity.
Fourteen Principles of Ethical Conduct for Federal Employees
(Executive Order 12674)
- Public service is a public trust; employees must place loyalty to the Constitution, the laws, and ethical principles above private gain.
- Employees shall not hold financial interests that conflict with the conscientious performance of duty.
- Employees shall not engage in financial transactions using nonpublic Government information or allow the improper use of such information to further any private interest.
- Employee shall not, except as permitted by the Standards of Ethical Conduct, solicit or accept any gift or other item of monetary value from any person or entity seeking official action from, doing business with, or conducting activities regulated by the employee's agency, or whose interests may be substantially affected by the performance or nonperformance of the employee's duties.
- Employees shall put forth honest effort in the performance of their duties.
- Employees shall not knowingly make unauthorized commitments or promises of any kind purporting to bind the Government.
- Employees shall not use public office for private gain.
- Employees shall act impartially and not give preferential treatment to any private organization or individual.
- Employees shall protect and conserve Federal property and shall not use it for other than authorized activities.
- Employees shall not engage in outside employment or activities - including seeking or negotiating for employment - that conflict with official Government duties and responsibilities.
- Employees shall disclose waste, fraud, abuse, and corruption to appropriate authorities.
- Employees shall satisfy in good faith their obligations as citizens, including all financial obligations, especially those imposed by law, such as Federal, state, or local taxes.
- Employees shall adhere to all laws and regulations that provide equal opportunity for all Americans regardless of race, color, religion, sex, national origin, age, or handicap.
- Employees shall endeavor to avoid any actions creating the appearance that they are violating the law or the ethical standards set forth in the Standards of Ethical Conduct. Whether particular circumstances create an appearance that the law or these standards have been violated shall be determined from the perspective of a reasonable person with knowledge of the relevant facts.
These principles form the basis for the standards of ethical conduct regulation (5 C.F.R. part 2635). A violation of these rules could result in disciplinary action or, for certain offenses, prosecution under related criminal statutes on conflicts of interest.
Promoting Accountability in the Public Sector
Public reporting and audits are vital components in promoting transparency and accountability within organizations. Public reporting involves the timely and accessible disclosure of information about an organization's activities, finances, performance, and decision-making processes. This transparency is essential for building trust among stakeholders, including citizens, investors, policymakers, and oversight bodies. Public reports provide readily available information, enabling individuals to assess organizational performance and hold them accountable for meeting objectives while adhering to ethical and legal standards. Moreover, public reporting acts as a deterrent to unethical behavior by creating a culture of accountability.
A public meeting town hall Cardigan. In the public domain. https://commons.wikimedia.org/wiki/File:A_Public_Meeting_Town_Hall_Cardigan_1858.jpg
Audits, on the other hand, offer an objective assessment of an organization's financial health, operational efficiency, and compliance with laws and regulations. These systematic and independent reviews serve as powerful tools for detecting fraud, embezzlement, and financial misconduct, providing a safeguard against unethical behavior. Auditors also play a crucial role in ensuring legal compliance, which is essential for an organization's reputation and avoiding legal consequences.
The synergy between public reporting and audits is evident in their verification of information accuracy and their combined impact on credibility. Stakeholders are more likely to trust information that has been both disclosed and independently verified. Additionally, the knowledge that financial statements and operations will undergo audits encourages organizations to maintain accuracy and truthfulness in their public reporting.
Furthermore, audits often lead to recommendations for improvement, which can enhance an organization's public reporting practices. This continuous improvement process ensures that ethical standards are upheld, and operations are conducted transparently and accountably.
In the modern era of public service, technology and data-driven accountability tools offer both opportunities and challenges. These tools leverage data and digital technologies to enhance transparency, improve efficiency, and strengthen accountability mechanisms. However, they also raise concerns about data security, privacy, and the need for effective governance to ensure responsible use.
Overall, the combination of public reporting and audits creates a robust framework for organizations to maintain ethical standards, fulfill their obligations, and maintain the confidence of the public and stakeholders.
Summary
The rule of law depends on public officials acting ethically. Because knowledge is the foundation of democracy, an informed public is essential for democratic governance. Therefore, citizens inherently deserve to be informed about the truth regarding public matters, except for in extraordinary matters of security and safety.
In public administration, there exists a hierarchy of ethical standards: personal morality, professional ethics, organizational ethics, and social ethics. The highest level, social ethics, compels members of a society to act in ways that protect individuals and promote the collective progress of the group.
Codes of ethics stem from ancient principles governing how individuals should behave in the face of danger, when confronted with temptations, or when dealing with authority figures. Many government agencies have adopted similar standards of conduct, formal ethical guidelines aimed at preventing employees from using their official positions for personal gain.
Administrative accountability involves officials being held responsible for upholding democratic and moral principles, as well as adhering to specific legal mandates. In democratic societies, administrators must navigate a complex system of checks and balances and endure scrutiny from official auditors, the media, community watchdogs, and potential whistleblowers. Public administration has substantially expanded the rights and protections for whistleblowers, particularly in the federal government.
While a government's constitutional and legal structures provide passive oversight of public administrators' discretion, nothing can replace the active control exercised by elected representatives. This oversight, known as legislative oversight, takes various forms. One prominent example is the annual congressional hearings on agency budget requests, during which agencies must justify their activities to Congress's satisfaction.
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